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The consequences of skipping lessons learned
Quick bullets: Interruption of services of a major bank is a disaster for the clients and partners Learning about incident from customers is bad for reputation Modern APM tools allow proactive approach, end-user experience monitoring and prom...
End-user experience monitoring
Quick bullets: Analysis of downtime direct losses, supported by survey and analytics data Losses hidden in unstable services uptime End-user experience, business transactions and detailed business process monitoring help to detect and remedy ...
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